Terms & Conditions

Orders

Are accepted by us on the understanding that the terms and conditions have been understood and accepted by you.

Payments

Payments will only be accepted through the online payment system provided.

Amendments

We reserve the right in the event of an item not being available to substitute with an item(s) of equal or greater value.) The cost of substituted goods and postage will be refunded if felt to be an unacceptable substitute.

Delivery Terms & Conditions

Pig’n’Pickles aim to deliver your goods within 10 working days of receipt of your order to any part of the UK Mainland. All Internet orders are sent by courier. If for any reason, we were unable to respect this time scale, we will contact and inform you of the situation. We will also contact you if we are unable to deliver your chosen product(s) within this time.

On receipt of delivery, please ensure that all goods are checked. If the above is not carried out, Pig’n’Pickles can take no responsibility for any goods found broken, subsequently.

Delivery / Claims

Please ensure that a full and correct address is given (with postcode) as any additional carriage costs resulting from errors will be charged. Delivery charges are as those listed on theweb site. Claims for breakages or other damage must be made in writing to Pig’n’Pickles within 3 days of delivery. All goods and packages that are subject to a claim must be kept for inspection by the carrier.  Damages during carriage must be noted on the carrier delivery note, otherwise claims are invalidated.

Liability

Pig’n’Pickles  shall not be liable for any loss which might occur after the parcel has been delivered. Our liability, in any circumstance and whatsoever the consequences, relating to any parcel ordered is limited to the invoice value of the parcel itself.

Refunds

Refunds will only be given for faulty or damaged goods, please return the item(s) with proof of purchase. (Refunds, including postage, will only be credited with the same payment method as the original purchase)

Cancelled Orders

Customers have the right to cancel an order within seven working days from the day after goods have been ordered. Customers will be entitled to a full refund of the price paid, provided that the goods are returned in the same saleable condition and the Customer will be responsible for the cost of postage to return the goods to Pig’n’Pickles.